Effective Date: 08 July 2025
CodeParallels ("we," "our," or "us") is committed to protecting the privacy of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.codeparallels.com, enroll in our courses, or use our related services (collectively, the "Services"). Please read this policy carefully.
1. Information We Collect
We may collect personal information from you in various ways, including:
- Personal Identifiers: Name, email address, phone number, postal address.
- Payment Information: If you make a purchase, we collect payment details (processed securely by third-party payment processors).
- Educational Information: Your course enrollments, progress, assignments, grades, feedback, and participation in forums or discussions.
- Usage Data: Information about how you access and use our Services, including browsing history, search queries, login times, and pages viewed.
- Device Information: IP address, browser type, operating system, device identifiers.
- Communication Information: Content of your communications with us (e.g., customer support inquiries, demo requests).
- Marketing Information: Your preferences for receiving marketing communications.
2. How We Collect Your Information
We collect information through:
- Direct Interactions: When you register for an account, enroll in a course, fill out forms (like the demo request), communicate with us, or participate in interactive features of the Services.
- Automated Technologies: As you navigate our site, data may be collected using cookies, web beacons, and similar technologies (see Section 7).
- Third Parties: We may receive information from partners (e.g., analytics providers, payment processors) or publicly available sources.
3. How We Use Your Information
We use the information we collect for various purposes:
- To provide, operate, and maintain our Services, including course access and support.
- To process transactions and manage your orders and payments.
- To communicate with you, respond to inquiries, and provide customer support.
- To send you administrative information, such as updates, security alerts, and policy changes.
- To personalize your experience and recommend relevant courses or content.
- To monitor and analyze trends, usage, and activities to improve our Services.
- To market and promote our Services to you, consistent with your marketing preferences.
- To detect, prevent, and address technical issues, security breaches, and fraudulent activity.
- To comply with legal obligations and enforce our terms and policies.
4. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- With Service Providers: We share information with vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services).
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may disclose your information for any purpose with your explicit consent.
- Legal Requirements: We may disclose information if required by law, in response to a court order or subpoena, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Aggregated/De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.
5. Data Security
We implement technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.
6. Data Retention
We retain your personal information for as long as necessary to provide the Services you have requested, for our business purposes (such as analytics and record-keeping), and to comply with our legal obligations.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use information about you. Cookies are small data files stored on your device. They help us:
- Operate and improve our Services.
- Remember your preferences.
- Analyze usage patterns.
- Personalize content and advertising.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our Services may not function properly if you disable cookies.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- The right to access your personal information.
- The right to correct inaccurate personal information.
- The right to request deletion of your personal information.
- The right to restrict or object to the processing of your personal information.
- The right to data portability.
To exercise any of these rights, please contact us using the details provided in Section 10.
9. Third-Party Websites
Our Services may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@codeparallels.com
Phone: +91 9801297343