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Privacy Policy

Effective Date: February 2025  |  Last Updated: February 2026

At CodeParallels, your privacy is our priority. This policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

  • Personal Identification Information: When you register, enroll in a course, or book a demo, we collect your name, email address, phone number, and country.
  • Usage Data: We automatically collect information about how you interact with our platform, including pages visited, time spent, and features used, to improve your experience.
  • Payment Information: If you make a purchase, payment processing is handled by third-party providers (e.g., Razorpay / Stripe). We do not store your card details on our servers.
  • Communication Data: Any messages you send to us via contact forms, email, or live chat are stored to help us respond and improve our support.

2. How We Use Your Information

  • To create and manage your student account and provide access to enrolled courses.
  • To send course updates, assignment notifications, session reminders, and important announcements.
  • To process payments and issue certificates upon course completion.
  • To personalise your learning experience and recommend relevant content.
  • To respond to your enquiries, feedback, and support requests.
  • To send occasional marketing communications about new courses or offers (you may opt out at any time).
  • To analyse platform usage and improve our services, content, and user experience.

3. Data Sharing & Third Parties

  • We do not sell, rent, or trade your personal information to third parties.
  • We may share data with trusted service providers (such as payment processors, email delivery services, and analytics tools) who assist in operating our platform, under strict confidentiality agreements.
  • We may disclose information if required by law, court order, or governmental authority.
  • In the event of a merger or acquisition, user data may be transferred to the new entity, and you will be notified in advance.

4. Cookies & Tracking Technologies

  • We use cookies and similar tracking technologies to maintain your session, remember preferences, and analyse platform traffic.
  • You can control cookie settings through your browser. Disabling cookies may affect certain platform functionalities.
  • We use Google Analytics and similar tools to understand aggregate usage patterns. This data is anonymised.

5. Data Security

  • We implement industry-standard security measures, including SSL/TLS encryption, to protect your data in transit and at rest.
  • Access to personal data is restricted to authorised personnel only, who are bound by confidentiality obligations.
  • While we take reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

6. Data Retention

  • We retain your personal data for as long as your account is active or as needed to provide services.
  • You may request deletion of your account and associated data at any time by contacting us at admin@codeparallels.com.
  • Some data may be retained for legal, accounting, or legitimate business purposes even after account deletion.

7. Your Rights

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You may request corrections to inaccurate or incomplete personal data.
  • Deletion: You may request deletion of your personal data, subject to legal obligations.
  • Opt-Out: You may opt out of marketing communications at any time via the unsubscribe link in our emails.
  • To exercise any of these rights, please contact us at admin@codeparallels.com.

8. Children's Privacy

  • Our platform is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13.
  • If you believe a child has provided us with personal data without parental consent, please contact us and we will promptly delete it.

9. Changes to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
  • We encourage you to review this policy periodically. Continued use of our platform constitutes acceptance of any changes.

10. Contact Us

  • If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
  • Email: admin@codeparallels.com
  • Phone: +91 9801297343
  • Website: codeparallels.com